Kuali Status

All Systems Operational

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Please subscribe to receive updates on any outages or issues for Kuali products (Kuali Build, Next-Gen Ready, Next-Gen Research, and Next-Gen Student). If you have questions or issues on our Classic Kuali products please send an email to support@kuali.co and we'll add you to the appropriate lists for incident/outage communication.

Uptime over the past 90 days. View historical uptime.
United States (Oregon) Operational
90 days ago
99.98 % uptime
Today
Canada (Montreal) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 9, 2026
Build/Platform Intermittent Performance Issues
Resolved - A deployment-related infrastructure issue caused some application servers to become unhealthy, resulting resulting in intermittent access errors for some users in Kuali Platform products. The affected servers have been removed and service has been restored.
Jul 9, 09:54 MDT
Monitoring - The intermittent performance issues affecting Build/Platform have been resolved, and users should now be able to access apps normally. Our team will continue to monitor the environment to ensure continued stability
Jul 9, 08:58 MDT
Investigating - We are currently investigating intermittent performance issues with Build/Platform. Users may experience errors or delays when accessing apps.

Our team is actively investigating the issue and will provide updates as more information becomes available.
Jul 9, 08:31 MDT
Jul 8, 2026
Kuali Build/Platform environments not loading
Resolved - We've resolved the issue affecting all environments.

The issue was caused by a database migration associated with a recent code deploy that encountered an unexpected error in our US environments. The migration has been corrected, and all services are now operating normally.

As a follow-up, we are reviewing the migration process to identify what led to the error and implement additional safeguards to help prevent similar issues in the future. Our apologies for the disruption this caused.
Jul 8, 18:09 MDT
Update - We are continuing to investigate this issue.
Jul 8, 17:54 MDT
Investigating - We're actively investigating reports of environments not loading for Kuali Build/Platform products. We'll keep you posted as we know more and apologize for the inconvenience.
Jul 8, 17:48 MDT
Jul 7, 2026
Kuali Build/Platform environments in US region not accessible
Resolved - This issue is now resolved and environments in the US region should be back up again.

The incident was caused by an unexpected database coordination issue that prevented the database cluster from operating normally, resulting in a temporary service disruption. The issue was identified and the cluster was restored to its expected operating state.

We'll be doing a full retro and take the necessary steps to avoid this type of disruption in the future. Our apologies for the disruption this caused your users.
Jul 7, 20:04 MDT
Identified - We've identified the issue and putting in a fix to resolve the issue - once fully restored and stable we'll give another notification.
Jul 7, 19:59 MDT
Investigating - We're actively investigating reports of environments in the US region not loading - we apologize for the inconvenience and we'll let you know more as soon as possible.
Jul 7, 19:23 MDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Platform environments unavailable
Resolved - This incident has been resolved. We identified the issue as a database connectivity problem related to a MongoDB security certificate. The necessary updates have been completed, service has been fully restored, and we are enhancing our monitoring and certificate management processes to reduce the risk of similar issues in the future.
Jun 25, 14:15 MDT
Update - Our sites are now back online, and we are actively monitoring to ensure continued stability. We are continuing our investigation and will provide a follow-up update with the root cause once our analysis is complete.
Jun 25, 13:58 MDT
Investigating - We're aware that Platform is currently experiencing an issue where environments are not currently available, and our team is actively investigating the issue.
Jun 25, 13:35 MDT
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