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Please subscribe to receive updates on any outages or issues for Kuali products (Kuali Build, Next-Gen Ready, Next-Gen Research, and Next-Gen Student). If you have questions or issues on our Classic Kuali products please send an email to support@kuali.co and we'll add you to the appropriate lists for incident/outage communication.

Uptime over the past 90 days. View historical uptime.
United States (Oregon) Operational
90 days ago
99.98 % uptime
Today
Canada (Montreal) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 3, 2026

Intermittent PDF Generation Failures
Postmortem - Read details
Aug 3, 11:51 MDT
Resolved - Our engineers have deployed a fix, and the PDF generation issue should now be resolved. We will also retry affected workflow jobs to ensure previously failed notifications are processed.
Aug 3, 10:53 MDT
Identified - Our team has identified a potential cause of the issue affecting browser-based PDF exports and workflow notifications with PDF attachments. We are currently testing a fix and will provide another update as soon as testing is complete.
Aug 3, 10:25 MDT
Investigating - We are investigating an issue that is causing PDF generation to fail intermittently for some users. Our team is working to identify the cause and restore reliable functionality as quickly as possible. We will share additional updates as more information becomes available.
Aug 3, 10:03 MDT
Platform/Build Service Interruption
Postmortem - Read details
Aug 3, 11:50 MDT
Resolved - From approximately 9:52 a.m. to 10:03 a.m. CT, some users were unable to access Platform and Build. The interruption was caused by a networking incident affecting Fly.io, a third-party infrastructure service provider used by Kuali. Fly.io resolved the issue, and access to the affected applications was restored. We apologize for the disruption.
Aug 3, 09:00 MDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Platform/Build - PDF Exports Failing in the US Environment
Postmortem - Read details
Jul 28, 09:46 MDT
Resolved - Our engineers have deployed a fix, and PDF exports are now working as expected. They also identified notification steps that failed during the issue and had not yet been retried. A script was run across the affected tenants to retry those steps and resolve the associated documents that entered an Error status.
Jul 27, 07:45 MDT
Update - Our engineers believe they have identified the cause of the PDF export failures and are actively working to resolve the issue. We will provide another update as soon as additional information is available.
Jul 27, 07:35 MDT
Update - Our engineers are continuing to investigate the underlying cause of the PDF export failures in the US environment. We will provide another update as soon as more information is available.
Jul 27, 07:23 MDT
Investigating - We are investigating an issue causing browser-based PDF exports to fail in the US environment. Workflows that generate or attach a PDF may time out after several minutes and move the affected document into an Error status. Notifications that do not include a PDF are not affected.
Jul 27, 06:48 MDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

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