This incident has been resolved. We identified the issue as a database connectivity problem related to a MongoDB security certificate. The necessary updates have been completed, service has been fully restored, and we are enhancing our monitoring and certificate management processes to reduce the risk of similar issues in the future.
Posted Jun 25, 2026 - 14:15 MDT
Update
Our sites are now back online, and we are actively monitoring to ensure continued stability. We are continuing our investigation and will provide a follow-up update with the root cause once our analysis is complete.
Posted Jun 25, 2026 - 13:58 MDT
Investigating
We're aware that Platform is currently experiencing an issue where environments are not currently available, and our team is actively investigating the issue.