Kuali Build and Next-Gen Product Outage
Incident Report for Kuali
Postmortem

More information on the fly.io incident and their postmortem report can be found at https://fly.io/infra-log/#september-1-routing-layer-outage-postmortem

Posted Sep 12, 2024 - 15:38 MDT

Resolved
Fly.io pushed out a fix for the issues causing earlier this afternoon and they just formally marked this issue as resolved. We apologize for the inconvenience this may have caused and we'll be following up with our service provider to find out if there are any remediation steps to avoid this in the future.
Posted Sep 01, 2024 - 17:48 MDT
Monitoring
Kuali Build and Next-Gen environments are now back up but we're continuing to monitor.
Posted Sep 01, 2024 - 14:12 MDT
Investigating
One of our service providers (fly.io) is having an outage and it's causing our Build and Next-Gen products to be inaccessible (more info on incident can be found at https://status.flyio.net/incidents/wqp5ld52rmnr). We're actively troubleshooting and working with fly.io to to get this resolved as soon as possible. We'll keep you posted and apologize for the inconvenience.
Posted Sep 01, 2024 - 13:50 MDT
This incident affected: United States (Oregon) and Canada (Montreal).