Intermittent errors received in Build/Platform products for US customers

Incident Report for Kuali

Postmortem

We’ll be putting further guardrails for upgrades that require any type of migration to make sure it’s done in a timely manner or done off hours to have the least amount of impact.

Posted Jun 10, 2026 - 17:11 MDT

Resolved

From ~3:15-3:40pm (MDT) users may have seen "The server responded with an error. Please try again" when working within apps or documents in the Kuali platform (US region only). This was due to our deployment that included an upgrade and migration that took longer than expected and caused the errors until it finished.
Posted Jun 10, 2026 - 04:30 MDT