Investigating – Kuali Build Service Disruption

Incident Report for Kuali

Monitoring

Service has been restored to US and Canadian hosted environments, and initial checks indicate that systems are functioning normally.


Our Engineering team is continuing to verify stability and monitor both regions. We appreciate your patience while we work to ensure services remain fully operational.
Posted Oct 16, 2026 - 15:54 MDT

Update

Our Engineering team has identified the issue affecting the availability of Kuali environments hosted in Canada, and have found that it affects US Customers as well. We are actively working on a solution, and we apologize for the continued disruption and appreciate your patience.
Posted Oct 16, 2026 - 15:42 MDT

Identified

Our Engineering team has identified the issue affecting the availability of Kuali environments hosted in Canada and is actively working to restore service.

Recovery efforts are ongoing, and we will continue to provide updates as progress is made.

We apologize for the continued disruption and appreciate your patience.
Posted Oct 16, 2026 - 15:22 MDT

Update

We are continuing to investigate the service disruption affecting Kuali environments hosted in Canada.
Our Engineering team is actively working to resolve the issue and restore normal service. We apologize for the continued disruption and appreciate your patience. We will provide additional updates as recovery efforts progress.
Posted Oct 16, 2026 - 14:50 MDT

Update

We are continuing to investigate the service disruption affecting Kuali environments hosted in Canada.
Our Engineering team is actively working to identify and resolve the issue and restore service as quickly as possible. We apologize for the continued disruption and will provide additional updates as more information becomes available.
Posted Oct 16, 2026 - 14:17 MDT

Investigating

We are aware of an issue affecting the availability of Kuali environments hosted in Canada. Customers in the Canadian region may currently be unable to access their environments.

Our team is actively investigating the issue and working to restore service as quickly as possible.

At this time, US-hosted environments do not appear to be affected.

We will provide additional updates as more information becomes available.
Posted Oct 16, 2026 - 13:46 MDT
This incident affects: United States (Oregon) and Canada (Montreal).